FAQs

LAB GROWN DIAMONDS

What’s the difference between lab-grown and natural diamonds?

Are lab-grown diamonds eco-friendly?

How are your lab-grown diamonds sourced?

What certifications come with my lab-grown diamond?

What do the 4 C’s really mean?

SETTINGS & METALS

What metals do you offer?

What’s the difference between 14K and 18K gold?

Do you recommend platinum?

Does my diamond color affect metal choice?

Do you sell just settings?

CUSTOM & MADE-TO-ORDER

What can be customized?

How does the custom process work?

How long does a custom piece take?

Can I make changes after placing an order?

Can you work with a reference image or inspiration?

What if I’m not sure about the details yet?

Are custom pieces returnable?