This Privacy Policy describes how LS JewelryStudio (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit or interact with our Site, we may collect the following types of personal information:
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Contact information: name, email address, phone number, billing and shipping address
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Order information: products purchased, order history, payment status
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Payment information: processed securely through third-party payment providers (we do not store full payment card details)
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Communications: messages you send to us via email, contact forms, or customer support
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Device information: IP address, browser type, and basic usage data
How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Communicate with you about your order or inquiries
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Provide customer support
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Improve our website and services
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Comply with legal and regulatory obligations
We do not sell your personal information to third parties.
Sharing Your Information
We may share your personal information with trusted third parties only when necessary, including:
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Shopify, as our website and commerce platform
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Payment processors to complete transactions
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Shipping and logistics partners to deliver your orders
These parties are only given access to information necessary to perform their services and are required to protect your data.
Cookies
Our Site uses cookies and similar technologies to ensure basic functionality and improve user experience.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.
Data Retention
We retain your personal information only as long as necessary to:
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Fulfill orders and provide services
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Meet legal, accounting, or regulatory requirements
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Resolve disputes or enforce agreements
Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
LS JewelryStudio
📧 info@lsjewellery.com
📍 Based in Singapore